Price the repair, not the hope. Free, no signup.
Editable starting points, not market rates. Change them to match your shop.
Free estimates that walk out, and machines never picked up, are unpaid labor. Spread them across paying jobs.
Flat tune-up prices leak on the unpaid parts of the job. Start with Your numbers: your target hourly rate, a profit margin percent, a minimum bench fee, and a diagnostic fee, all editable starting points. In The job, pick a preset: Tune-up, Cord or switch, Motor job, or Robot or board. Each fills your quoted price, bench minutes, parts cost to you, and parts markup percent. Enter the replacement machine price so the repair-versus-replace line can be checked. The diagnostic-waived toggle handles the fee you drop when they approve the repair, and the parts-hunt toggle adds 20 minutes for oddball machines. The Hidden bench drain card prices the silent leaks: free estimates per day, minutes per estimate, estimate conversion percent, and abandoned machines per month. The result card shows bench labor, diagnosis time, the estimate drain, the abandoned-machine parts share, parts cost versus billed, and true cost. The recommended price rounds to the nearest $10 above your bench-fee floor. Verdicts are PRICED RIGHT, CLOSE BUT LEAKING, WORKING TOO CHEAP, LOSING MONEY, or REPAIR NEARS REPLACE PRICE. The gut card prices what you would have quoted. Free, no signup, runs on your phone.
Example only, not typical pricing. A tune-up at a $60 bar and 20 percent margin: 45 bench minutes is $45.00 of labor, diagnosis time is $15.00, two free 10-minute estimates per day at 50 percent conversion is a $10.00 drain per job, and two abandoned machines per month spread $8.00 of sunk parts per paying job, which is $0.73. Parts cost $8.00, billed at $16.00 with a 100 percent markup. True cost is $78.73, the margin takes it to $98.41, and the recommended price is $100. At a $75 quote the effective rate is $75.03 per hour, above the $60 bar, and the quote is 37.7 percent of the $199 replacement price, so the verdict is PRICED RIGHT. A $49 gut quote sits $29.73 below true cost.
Why do free estimates count as a cost?
Estimates that walk out are unpaid bench time. Two 10-minute estimates per day at 50 percent conversion is $10 of labor spread across every paying job, and the tool prices it in instead of letting you absorb it.
What are abandoned machines costing me?
Machines never picked up carry sunk parts. The tool divides monthly abandoned units by 22 workdays and spreads the parts cost across paying jobs, so the $8 in this example lands on the quote.
When does repair-versus-replace matter?
At 60 percent of the replacement price, customers usually bail. The tool fires the warning so you either price it confidently or sell the replacement machine instead of the repair.
Should I waive the diagnostic when they approve the repair?
Only if the quote carries it. The toggle shows what the waived fee does to the math, and the diagnosis time still shows as a priced line either way.
Why does the recommended price round to $10?
Clean numbers quote faster and stick better. The rounding happens after margin, and the bench-fee floor stops small jobs from rounding down to nothing.